Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including Keyboards, Mice, and Game Controllers—please reach out to us via email. Our dedicated support team is committed to providing timely and helpful responses.

Email: [email protected]

For official correspondence or returns, you may also contact us at our physical address:

Company name: JAIYN LIMITED
Address: FLAT/RM 5003, YAU LEE CENTRE 45 HOI YUEN ROAD, KWUN TONG 5/F, KL

Please note that we currently do not offer a user center or online account system. All communication should be directed to the email address above. We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Rafvind. We look forward to assisting you.